WE CARE ABOUT OUR CUSTOMERS.
• We see everything we do through our customers’ eyes.
• We go above and beyond, as if helping a friend.
• We only work on things that create value for our customers.
• We communicate openly, honestly and often along the way.
WE CARE ABOUT EACH OTHER.
• We are fun, flexible and un-corporate.
• We care about our people’s personal well-being, health and safety.
• We listen to each other and treat each other with respect.
• We are real with each other and provide honest feedback. No sugar-coating.
WE LEARN AND TEACH CONTINUOUSLY.
• We expect all our people (new and veteran employees) to learn and grow.
• We share product and customer knowledge with each other.
• We stay cutting edge in our area of expertise.
WE HIRE GREAT PEOPLE, THEN EMPOWER AND INSPIRE THEM TO EXCEL.
• We have a super high hiring bar.
• We are passionate and maybe even a slight bit crazy about our business.
• We give our people tools to make their own decisions and take care of customers.
• We are accountable, accepting ownership for our work.
WE ARE LEAN.
• Our decisions make us better, smarter and stronger.
• We make processes simple and customer-friendly.
• We engage all our people in eliminating waste.
• We have the courage to change course. We move fast.
• We value creativity over capital.