Our technicians completely disassemble each unit with meticulous detail, cleaning and carefully inspecting for any signs of problem or possible wear. We put extra time into our tear-down, cleaning and inspection process. This attention pays off later in the reduction of turn-around time and higher quality.

Internal parts that do not comply with the manufacturer’s specs or do not meet our requirement are either replaced or machined back to OEM specs. We also conduct a failure analysis report for each unit with pictures to help identify problems and clarify solutions.

Each transmission and axle is assembled to rigorous build-up standards, incorporating the latest engineering specifications, and validated to meet or exceed the performance of Genuine OEM parts. At Palmer Johnson, we set our own standards, often going beyond the expectations of the original equipment manufacturer.

Our technicians' years of experience on the shop floor and our passion for learning and improvement is what separates us. Our team routinely attends factory-based service schools, then builds this knowledge into our own service training program. Our technicians truly make us who we are, and ultimately drive the quality and success of our work.

By the time a reman unit hits one of our test stands, it is believed to be ready to go. We test to give our customers peace of mind, but our job is done. Put simply, quality is built into the process. Still, we test each unit to OEM and our own standards, then record and report all test data to verify each reman unit meets or exceeds OEM specifications.

Finally, each unit receives an OEM factory paint finish from our on-site downdraft paint facility. Units are professional crated and ready to ship. Our work is backed by a 1-year or 1,000 hour warranty.